January 16, 2012Bruce

Eataly New York

Every business needs to have some form of <a href="http://www.marketstar.com/solutions/retail/brand_advocacy">brand advocacy</a>. Without it, chances are your product will never make it.

December 8, 2011Rakesh Sharma

The growing influence of on-line

First of all, let me tell you that this is a post complete in every aspect – content, research, information etc. With the changing scenario of social interaction, retail marts too are changing their strategy to reach more and more people. The advent of technology and changed far too many things and things are now different from what it used to be. No longer people want to stand in queues, face the sweaty environment of shopping complexes. People now want comfort and convenience. This is what online shopping stores are offering – convenience of shopping, comfort of home. No wonder groceries too are now being sold online to satisfy more and more people.

October 21, 2011Tânia

Supermarket of the Future

I cannot see the full video! How can I see it?

June 7, 2011Jon Paley - FITCH London

(Next) Generation GAP

Really nice article Christian. I''m an ex-Gap store manager and I think its really interesting that you picked up on the bad customer service. Sure the store experience has slipped but for me one of the things that drew me to work at Gap ''back in the day'' [apart from the er discount!] was the pride in a job well done and shared work ethic. We invested so much time developing our teams and really working on how we expressed Gap through the work we did and how we treated our customers ... Its interesting that as retail design consultants we don''t put a great deal of emphasis on how an employee of brand x. y or z behaves in store. In the UK I''ve noticed the levels of customer service rapidly decline in the past three or four years. Maybe we need to address this more in our work? In my opinion people working in retail spaces need to understand how to properly connect their customers to the brand they''re selling ...

April 8, 2011Ben Murphy

really like the website and content. the showcase page is great too. well done

March 22, 2011Marta

Eataly New York

I see your point about the difficulties in improving Eataly success in countries like Tokyo where there is not a so large Italian population. Anyway I believe that Eataly goal is to address not just to Italians. Furthermore Japan is really interested in Italians products (from cars to fashion) and, thanks to its economical situation, Japan is considered one of the main important consumer as regarding luxury goods in the Italian market. Italian cusine is considered like a luxury asset in foreign countries (it is easy to observe this attitude also in Japan where there is the most important Bulgari restourant in the world). So, talking about Eataly I believe it will have a big success in Japan as in Newyork, probably more, thanks to the Asian addiction to the occidental culture.

November 28, 2010Marie-Line Halabi

The meaning of Bold Thinking

"Bold thinking" is another great challenge we enjoy, as it is hidden in the Arab personality and today we are helping finding the right way to translate it.

October 17, 2010David Barrie

The People's Supermarket London

Glad you like The People''s Supermarket! If you want to know more (and even ), you''ll find our website here > http://www.thepeoplessupermarket.org and Facebook group here > http://on.fb.me/9EF5Ck . We think of the venture as ''we-commerce''. :)

August 10, 2010Joey

Supermarket of the Future

It is kind of fun to imagine the future of supermarkets. I''m glad Wal-Mart''s grocery section is not included here. I believe in a kind of anti-myopic step, where the concept of grocery stores, changes to become lifestyle centers, where "food" becomes your "energy" and going to get food is "improving your lifestyle.

June 18, 2010Rob Miller

Cool site.